Legal Information

Privacy Policy

Keystone Health Group ยท Last Updated: January 1, 2025

1. Introduction

Keystone Health Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you contact us, complete a form, or request information, including: name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected using cookies and similar tracking technologies.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries and provide information about our services
  • To process admissions inquiries and coordinate treatment
  • To improve our website and services
  • To send administrative communications
  • To comply with legal obligations
  • To protect the rights, property, and safety of our organization, our clients, and others

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Safety: When necessary to protect the safety of any person or to address fraud or security issues

Important Note Regarding Health Information: Any health information you share with us in connection with seeking treatment is protected by HIPAA and, where applicable, 42 CFR Part 2. Please see our Notice of Privacy Practices for information about how we handle your health information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

9. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us at the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:
Keystone Health Group
Los Angeles, California
Phone: (800) 555-0100
Email: [email protected]