Keystone Health Group accepts Cigna health plans. Our team will verify your benefits and manage prior authorization so you can focus on getting well.
Cigna is a major national insurer with a strong behavioral health network. Most Cigna plans cover substance use disorder treatment as an essential health benefit, including medically supervised detox, residential rehab, and outpatient programs. Cigna uses ASAM criteria to determine the appropriate level of care, and our clinical team is well-versed in documenting cases to meet those standards.
Keystone Health Group's admissions coordinators work directly with Cigna to verify your benefits, obtain authorization, and handle billing. Our goal is to remove every administrative barrier between you and treatment.
Does Cigna cover drug and alcohol treatment?
Yes. Cigna covers substance use disorder treatment under the ACA and the Mental Health Parity and Addiction Equity Act. Most Cigna plans include benefits for detox, residential rehab, PHP, IOP, and outpatient services. Coverage specifics depend on your individual plan.
What Cigna plans does Keystone Health Group accept?
We work with Cigna PPO, Cigna Open Access Plus (OAP), Cigna LocalPlus, and Cigna Connect plans. Our admissions team will verify your specific plan's benefits before your arrival.
Does Cigna require prior authorization for rehab?
Most Cigna plans require prior authorization for inpatient and residential treatment. Our clinical staff manage the entire authorization process, including submitting assessments and responding to any clinical review requests from Cigna.
How does Cigna determine medical necessity for rehab?
Cigna uses ASAM (American Society of Addiction Medicine) criteria to evaluate medical necessity for different levels of care. Our clinical team conducts a thorough biopsychosocial assessment upon intake and documents the clinical justification for the recommended level of care.
What will I owe out of pocket with Cigna?
Your out-of-pocket costs depend on your deductible, coinsurance, and out-of-pocket maximum. After verifying your benefits, we'll provide a clear estimate before you begin treatment — no surprises.
Our admissions team is available 24/7.
