Our Admissions Process
Getting into treatment should be as simple and stress-free as possible. Our admissions team is available 24/7 to guide you or your loved one through every step — from the first phone call to the first day of treatment.
Call Admissions Now — 24/7How Admission Works
Most people are admitted within 24–48 hours of their first call. Here's what to expect.
Call or Contact Us
Call our 24/7 admissions line or complete the online contact form. A compassionate admissions coordinator will answer your questions confidentially — no pressure, no judgment.
Free Assessment
Our clinical team conducts a brief phone assessment to understand your situation, substance use history, and treatment needs. This helps us determine the appropriate level of care.
Insurance Verification
We verify your insurance benefits for free — typically within a few hours. Our team explains exactly what your plan covers, including any deductibles or co-pays, before you commit.
Treatment Planning
Our clinical team develops a preliminary individualized treatment plan based on your assessment, including medical needs, co-occurring conditions, and personal goals.
Admission Day
On admission day, you'll complete intake paperwork, meet your treatment team, receive a medical evaluation, and get settled into your room. We make the transition as comfortable as possible.
Treatment Begins
Treatment begins immediately. Your individualized treatment plan is finalized with your clinical team, and you begin participating in the full program — medical care, therapy, and support groups.
What to Bring
- Government-issued photo ID (driver's license, passport, or state ID)
- Insurance card(s)
- List of current medications with dosages
- Comfortable clothing for 30+ days (no revealing or drug/alcohol-related clothing)
- Personal hygiene items (no alcohol-based products)
- Small amount of cash for personal items
- Books, journals, or other personal comfort items
- Emergency contact information
What NOT to Bring
- Alcohol, drugs, or drug paraphernalia
- Prescription medications not disclosed to our medical team
- Weapons of any kind
- Sexually explicit or violent materials
- Excessive valuables or jewelry
- Electronic devices (phones/tablets are typically restricted during early treatment)
- Food or beverages from outside
- Anything that could compromise the safety of other clients
Admissions FAQ
How quickly can I be admitted?
What if I don't have insurance?
Can I choose my roommate?
Can I have visitors?
What happens if I need to leave treatment early?
Is treatment confidential?
Ready to Take the First Step?
Our admissions team is available 24/7. The call is free and completely confidential.