Keystone Health Group accepts United Healthcare and Optum plans. We handle verification, authorization, and billing so you can focus on recovery.
United Healthcare is the largest health insurer in the United States. Most UHC commercial plans include behavioral health benefits that cover substance use disorder treatment. Behavioral health benefits for UHC members are often administered through Optum Behavioral Health, a UnitedHealth Group subsidiary. Our admissions team is experienced working with both UHC and Optum to verify benefits and obtain authorizations.
United Healthcare uses concurrent utilization review — meaning they evaluate medical necessity on an ongoing basis during treatment, not just at admission. Keystone Health Group's clinical team prepares documentation for each review to support continued coverage when clinically appropriate.
Does United Healthcare cover addiction treatment?
Yes. United Healthcare (UHC) covers substance use disorder treatment under the ACA and MHPAEA. Most UHC plans include benefits for medically supervised detox, inpatient rehab, PHP, IOP, and outpatient services, subject to medical necessity criteria and plan-specific terms.
What United Healthcare plans does Keystone Health Group accept?
We work with UnitedHealthcare Choice, Choice Plus, Options PPO, Navigate, and most UHC commercial plans. We also work with Optum Behavioral Health, which manages behavioral health benefits for many UHC members. Our team will confirm your specific plan's coverage.
Does UHC require prior authorization for rehab?
Yes, most United Healthcare plans require prior authorization for inpatient and residential treatment. Keystone Health Group's admissions and clinical team handle this process entirely — we submit the clinical documentation and manage any utilization review requests.
What is Optum and how does it relate to my UHC coverage?
Optum Behavioral Health is a subsidiary of UnitedHealth Group that manages behavioral health benefits for many UHC members. If your UHC plan uses Optum for mental health and substance use benefits, our team will work directly with Optum to verify coverage and obtain authorization.
How long will UHC cover inpatient treatment?
The length of covered treatment depends on ongoing medical necessity reviews. UHC typically conducts concurrent reviews every few days to confirm continued medical necessity. Our clinical team provides documentation at each review point to support continued coverage when clinically appropriate.
Our admissions team is available 24/7.